Privacy Policy

This privacy policy has been formulated to better serve those individuals who are worried over how their ‘Personally Identifiable Information’ (PII) is being used on the internet. PII is described by US & Canadian privacy law and information security as the information that can be used by itself or with other information to identify, locate or contact an individual or to identify a single person in context. The Law has many similarities with other international data protection frameworks such as the EU General Data Protection Regulations 2016/679 (“EU GDPR”) The UAE Federal Data Protection Law (Law No.45 of 2021) is the first comprehensive data protection law in the UAE. Please carefully read our privacy policy to fully understand how we gather, utilize, safeguard or otherwise handle your PII according to our website.

What personal information do we gather from the people that visit our website?

To help you with your experience, you may be asked to enter your name, contact number, email address, or other details as appropriate, when inquiring or registering on our website.

When is your information collected?

Your information will be collected from you when you register on our site, respond to a survey, fill out a form, subscribe to a newsletter, open a Support Ticket, use Live Chat, enter information on our website or give us feedback about our services or products.

How is your information used?

The information that is collected from you in the above ways may be used by us in the following ways:
  • For improving our website to serve you better
  • To process your transactions quickly
  • To follow up after correspondence
    (email, live chat or inquiries via phone)
  • To deliver a personalized experience and providing the type of content and services
    which you would be most interested in.
  • To administer a promotion, survey, context or other website features.

How is your information protected?

In order to make our website as safe as possible we regularly scan it for possible security holes and known vulnerabilities.

We make use of Malware Scanning regularly

Only limited number of person have special access rights to your personal information that is contained behind secured networks. These people are required to keep that information completely and strictly confidential. Any other sensitive information you provide is encrypted through Secure Socket Layer (SSL) technology. To maintain the safety of your personal information a variety of security measures are implemented when a user submits, enters or accesses their information or places a quote. All the transactions are not stored or processed on our servers but are rather processed through a gateway provider.

Are ‘cookies’ used?

The short answer is yes. If you permit, cookies are small files that are transferred to the hard drive of your computer via your Web browser. This allows the service provider’s or website’s systems to capture and remember certain information and recognize your browser. For example, cookies are used by us to help us in remembering and processing the items in your shopping cart. With the help of cookies we can better understand your preferences on basis of your previous or current site activity. This allows us to provision you with improved services. The aggregate data about site interaction and site traffic can be compiled with the help of cookies which will enable us to provide enhanced site experiences and better tools for you in the future.

We utilize cookies to:

Better understand and also save user’s preferences for their future visits. Help us remember and process the items in the shopping cart of users. Provision better tools and site experience in the future by compiling aggregate data about site interaction and site traffic. We might also utilize third-party services that can track this information for us. You can disable the cookies in your computer or choose to have your computer notify you every time a cookie is being sent. This is done via browser settings. Since every browser is a little different from others, you can learn the right way to modify your cookies by looking at your browser’s Help Menu. Some of the features that are responsible for making your website experience more efficient may not function properly if you turn the cookies off.

Third-party disclosure

Without an advanced notice to our users we do not trade, sell or in any way transfer their Personally Identifiable Information to outside parties. This excludes website hosting partners and other parties who help us in running our website, serving our users or conducting our business as long as those parties agree to keep this information completely confidential. However, we may release this information if it is required by law, to enforce our website policies or to protect other’s rights, property & safety or our own. Also note that non-personally identifiable visitor information may be given to other parties for marketing, advertising or other purposes.

Third-Party Links

Sometimes, we may include or provide third-party services or products on our website, at our discretion. These third-party websites will have their own independent and distinct privacy policies. Thus, we bear no responsibility, onus or liability of the activities and the content of these linked sites. However, we aim to secure the integrity of our website and are open to any kind of feedback about these sites.


The CAN-SPAM Act is a law that lays down the rules for commercial email, sets up the requirements for commercial messages, gives the recipients the right to stop receiving emails, and states serious penalties for violations. Your email address is collected, so that we can:
  • Send you additional information and updates related to the services
  • Respond to inquiries, send information and /or other questions or requests
  • Send you additional information pertaining to the service and or documents.
  • Continue to send emails to our clients or market to our mailing list after the original transaction has occurred.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has happened.

Contact Us

If you have any questions in regard to this privacy policy, you can contact us through the following information.